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GDPR (UK GDPR)

Your rights and how to make a request.

Last updated: 6 February 2026

1. Overview

UK GDPR gives individuals rights over how their personal data is used. This page explains your rights and how to contact us to exercise them. For details on what we collect and why, please see our Privacy Policy.

2. Your rights

  • Right of access: request a copy of the personal data we hold about you.
  • Right to rectification: ask us to correct inaccurate or incomplete data.
  • Right to erasure: ask us to delete your data in certain circumstances.
  • Right to restriction: ask us to limit how we use your data in certain circumstances.
  • Right to object: object to processing based on legitimate interests, and to direct marketing.
  • Right to data portability: receive your data in a structured format (where applicable).
  • Rights related to automated decision-making: protections where decisions are made solely by automated means (we do not usually do this).

3. How to make a request

To make a data request, email us at admin@sealhousing.com. Please include:

  • Your full name and contact details
  • Your relationship to us (tenant / landlord / contractor / enquiry)
  • What right you want to exercise (access, correction, deletion, etc.)
  • Any relevant reference (property address or tenancy reference if applicable)

We may ask for proof of identity before processing a request to protect your information.

4. Response times

We aim to respond within the timeframes required by UK GDPR. In some cases, we may need additional time if a request is complex, but we will keep you informed.

5. When we may not be able to delete data

Some data cannot be deleted immediately if we must keep it for legal, regulatory, or contractual reasons (for example, where a tenancy is ongoing or records must be retained).

6. Complaints (ICO)

If you are unhappy with how we handle your information, please contact us first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

ICO website: ico.org.uk

7. Contact

Seal Housing Ltd
46a Theydon Rd, London E5 9NA
020 8806 0999
admin@sealhousing.com