Lithium-ion batteries in e-bikes and e-scooters pose a serious fire risk to our properties and residents. Please read and share this guidance.
These videos from the London Fire Brigade and national fire safety campaigns explain the risks and what you must do to stay safe.
Official LFB ChargeSafe campaign video — every other day in London, an e-bike or e-scooter battery fire puts lives at risk.
Dramatic LFB footage showing how rapidly an e-scooter on charge can explode and engulf a room — released to highlight indoor charging dangers.
London Fire Brigade takes its ChargeSafe campaign to Piccadilly Circus — raising national awareness of the growing e-bike and e-scooter fire risk.
LFB footage showing just how dangerous a faulty e-bike fire can be — and how little warning there is before an explosion.
Electrical Safety First explains thermal runaway in lithium batteries and what riders must do to stay safe — based on LFB fire data.
Electrical Safety First and London Fire Brigade warn about the dangers of buying e-bikes, scooters and conversion kits from unknown online sellers.
Follow these rules every time you charge your e-bike or e-scooter.
What every resident needs to know about e-bike and e-scooter fire safety.
Stop using immediately if the battery is swollen, cracked, overheating, emitting a smell, or leaking fluid. Do not attempt to charge a damaged battery.
Only buy from reputable UK sellers. Look for the UKCA or CE safety mark. Cheap batteries from unknown websites are a leading cause of fires.
Never store or charge e-bikes and e-scooters in hallways, stairwells, or communal areas. These block emergency escape routes for all residents.
Fires that start while you sleep are most deadly. Charge during waking hours and unplug when done. Set an alarm if needed.
Conversion kits that modify standard bikes to electric significantly increase fire risk. Only use kits from certified, reputable suppliers.
Register your e-bike or e-scooter with the manufacturer so you are notified of any safety alerts or product recalls.
These fires produce intense heat, thick toxic smoke, and can engulf a room within minutes. They cannot be extinguished with water or standard fire extinguishers.
Extreme heat, cold and moisture all damage lithium batteries. Do not leave your e-bike or e-scooter in direct sunlight, a hot car, or outdoors in freezing temperatures.
As your landlord and managing agent, we have responsibilities under fire safety law. Please co-operate with the following requirements.
For more detailed guidance, visit the London Fire Brigade's dedicated e-bike and e-scooter safety pages.
Lithium battery fires spread extremely quickly and produce toxic smoke. Do NOT attempt to fight the fire yourself.
📞 999Call 999 immediately, get everyone out, and stay out.